Warranty

At Nes Montréal, we believe that durability begins with the quality and care put into each creation.

All our jewelry is hand-sculpted and designed for daily wear, with particular attention paid to shapes, materials, and longevity.

We offer a 5-year warranty from the date of purchase, covering manufacturing defects.

✨ What the warranty covers

The warranty covers manufacturing defects, such as:

Abnormal breakage of a clasp or link
Defective solder
Stone or pearl coming loose
Resin peeling off
Broken ring

⚠️ What the warranty does not cover

Jewelry is made to be worn and to evolve with you.

Over time, it is normal to observe:

Slight scratches
Natural patina
Evolution of the finish

These transformations are part of the jewelry's life and are not considered defects.

The warranty also does not cover:

Damage caused by an accident
Improper use or handling
Inadequate maintenance or improper storage
✨ Maintenance and repair

We believe in the beauty of pieces that last.

If your jewelry needs a refresh, we offer services for:

Polishing
Replating
Repair

These services are offered at a reasonable cost to breathe new life into your pieces.

🖤 Our commitment

Beyond the warranty, our commitment is to create jewelry that accompanies you through time.

We favor a sustainable approach, where each piece can be maintained, repaired, and worn for years.

If you have a question or wish to have your jewelry evaluated, we are always here to help you.

👉 https://nes-montreal.myshopify.com/pages/contact